Sales Policy for Coolwarmviral

Effective Date: December 9, 2024

Welcome to Coolwarmviral. This Sales Policy outlines the terms and conditions governing all purchases made through our website. By placing an order with us, you agree to the policies outlined below.

We are committed to complying with all applicable laws and Google AdSense requirements to ensure a safe, transparent, and user-friendly shopping experience.

1. General Terms of Sale

  • Eligibility: By placing an order, you confirm that you are at least 18 years old or have obtained parental or legal guardian consent to use our website and services.
  • Order Acceptance: All orders are subject to acceptance. We reserve the right to cancel or decline any order for any reason, including but not limited to product availability, pricing errors, or payment issues.
  • Changes to Policy: This Sales Policy may be updated periodically. The most recent version will always be available on our website and will take effect immediately upon posting.

2. Product Availability and Descriptions

  • Stock Availability: All products are subject to availability. If an item is out of stock, we will notify you promptly and offer a refund, backorder, or alternative product.
  • Product Information: We strive to provide accurate descriptions, images, and specifications. However, slight variations in color, size, or design may occur due to technical or manufacturing reasons.

3. Pricing and Payment

  • Pricing Policy: All prices on our website are listed in USD and exclude applicable taxes and shipping fees unless otherwise stated.
  • Pricing Errors: In the event of a pricing error, we reserve the right to cancel or adjust your order and notify you of the change.
  • Payment Methods: We accept major credit and debit cards, PayPal, and other secure payment options. Full payment must be completed at the time of purchase.

4. Order Processing and Fulfillment

  • Order Confirmation: After placing an order, you will receive a confirmation email summarizing your purchase. This email does not guarantee acceptance, as all orders are subject to verification.
  • Processing Time: Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing times may vary during peak shopping seasons.

5. Shipping and Delivery

  • Shipping Options: We offer multiple shipping options, including standard and expedited delivery. Shipping costs and estimated delivery times will be displayed at checkout.
  • Delivery Timeframes: Delivery times depend on the selected shipping method and destination. Delays caused by shipping carriers or external factors are beyond our control.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, contact us immediately at info@coolwarmviral.com for assistance.

6. Order Cancellations and Modifications

  • Cancellations: Orders can be canceled before they are processed or shipped. Contact us as soon as possible if you wish to cancel your order.
  • Modifications: Once an order is placed, changes may not be guaranteed but will be accommodated if possible.

7. Returns and Refunds

For detailed information about returns and refunds, please refer to our Refund and Return Policy.

8. Promotions and Discounts

  • Promotional Offers: Discounts, promotional codes, and special offers are subject to specific terms and conditions outlined during the promotion.
  • Exclusions: Promotions cannot be combined unless explicitly stated.

9. Customer Responsibilities

  • Accurate Information: Customers are responsible for providing accurate billing, shipping, and contact information during checkout.
  • Compliance: Customers must ensure compliance with local laws regarding the importation of products in their region.

10. Intellectual Property

All content on Coolwarmviral, including product descriptions, images, and logos, is the property of Coolwarmviral and is protected by intellectual property laws. Unauthorized reproduction, distribution, or modification is prohibited.

11. Compliance with Google AdSense

We adhere to Google AdSense policies by maintaining accurate product descriptions, transparent pricing, and a user-friendly website. Cookies are used to enhance your browsing experience and display personalized advertisements. You can manage or disable cookies in your browser settings.

12. Limitation of Liability

Coolwarmviral is not responsible for:

  • Indirect, incidental, or consequential damages resulting from website use or product purchases.
  • Delays or interruptions caused by shipping carriers or external factors beyond our control.

Our total liability is limited to the purchase price of the product in question.

13. Governing Law and Dispute Resolution

This Sales Policy is governed by the laws of the State of Texas, United States. Any disputes arising from purchases made on our website will be resolved exclusively in the courts of Texas.

14. Contact Us

For questions, concerns, or support regarding this Sales Policy, please contact us:

Commitment to Customer Satisfaction

At Coolwarmviral, we strive to provide a seamless and satisfying shopping experience. Your trust and satisfaction are our priorities, and we are committed to delivering the best in heating and cooling products.

By placing an order with Coolwarmviral, you agree to the terms outlined in this Sales Policy. Thank you for choosing Coolwarmviral!